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AI-Powered Multimodal Customer Service Display - Unisound





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Multimodal Smart Service Kiosesk

Unisound Multimodal Kiosesk leverages Zhiling Voice Module. LLM, AI Agent and knowledge base power its AI‑digital‑human multimodal interaction. It delivers 24/7 unattended service for airports, rail hubs, exhibition centers and scenic spots.

Multimodal Smart Service Kiosesk
Accurate Noise Reduction Sound Pickup
Zhiling Voice Module adapts to noisy public areas, enabling face‑triggered greetings and voice wake‑up for natural multimodal interaction.
LLM-Driven Intelligent Q&A
Powered by LLM‑RAG knowledge base, it gives consistent professional replies for service queries and navigation, replacing human attendants entirely.
Multi-Scenario Adaptability
Pre‑loaded with query, navigation and guidance modules. Flexible customization fits various public‑service scenarioses.
Unified Cloud Management
Four cloud platforms manage devices, knowledge, voice and content for remote control and fast project delivery.

Functional core features

Accurate noise reduction pickup

Equipped with smart listening noise reduction microphones array, it can effectively adapt to noisy public scenes; Support the active greeting and voice wake-up interaction of face perception to create a natural and smooth multimodal experience.

Intelligent question and answer of large model

Based on the big model and RAG knowledge base architecture, it can accurately respond to multiple inquiries such as business consultation and scenario guidance, and respond professionally and uniformly, which can comprehensively replace manual duty.

Multi scene function adaptation

Built in standardized function modules such as information query, on-site navigation, facility guidance, etc., support flexible customization on demand, and quickly adapt to various public service scenarioses.

Integrated cloud management and control

Four cloud platforms, including supporting equipment operation and maintenance, knowledge management, voice customization, and information release, support remote unified management and control, and assist in the rapid implementation of project customization.

Parameter information of multi-mode intelligent customer service screen

01

Size: 55 inches
Resolution: 1080 * 1920
Display scale: 9:16
Brightness: 400cd/m ²
Model: 3588
System: androids 12.0
CPU:RK3588, Quad core Cortex ‑ A76 and Quad core Cortex ‑ A55 NEON, main frequency up to 2.4GHz
GPU:ARM Mali‑G610 MP4, Support OpenGL ES 1.1/2.0/3.2, OpenCL 2.2, Vulkan 1.2, embedded 3D engine
Storage: LPDDR4 4GB memory+32GB storage
Network: WiFi, wired, 4G network
Touch screen: capacitive touch
Mike: 8mic
Horn: support
Camera: KY ‑ IMX179 ‑ v1.0 monocular camera
Shell material: SPCC cold-rolled steel plate+aluminum profile frame
Protective glass: indoor tempered glass
Protection: indoor waterproof/dust
Power supply: AC input 100 ‑ 240V (50/60Hz)
Usage: indoor
Installation mode: floor type

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